terms & conditions

TERMS  &  CONDITIONS

Thank you for visiting T R U D E S I G N S online store & site. Please read through our Terms & Conditions prior to placing an order.

By using this site, you agree to be bound by the Terms & Conditions outlined here.

We offer detailed descriptions of all goods & imagery, making sure the images represent the colours correctly, however, we cannot be held responsible for any difference in colour variations due to different viewing systems by customers. It’s always advisable to order a swatch from the fabric supplier first, to see the actual fabric in the hand.

Please allow the stated making up time, as all items are made to order from our workroom in Nottinghamshire.

As orders are handmade, each one is unique & therefore might differ slightly to our product images. Sizes are approximate only.

We can make bespoke cushions in any Peony & Sage fabrics. Please email enquiries to hello@trudesigns.co.uk. There is a minimum order of 2 cushions per colour, unless ordering the large bolster.

All images on this site are subject to copyright – all rights reserved.

Images belong to T R U D E S I G N S.

PAYMENT  METHODS

This website only accepts credit & debit cards via a secure payment system.

For bespoke orders of items not on our website, payment is required on ordering & via BAC’s.

CHARACTERISTICSOF LINEN FABRIC

As many of our products are made using Linen fabric, please be aware that’s being an entirely natural product, there can be slubs, knots, little marks, possibly the odd printing dot within the fabric, shading variations between batches, designs & even samples. These are not flaws, just part of the fabrics character.

We recommend Dry Clean Only.

We use the very best quality & beautifully designed British Linens. If you would prefer an alternative Peony & Sage fabric or colour, please get in touch. Please see T & C for bespoke orders.

All fabrics are printed to order, so please allow 14-21 working days for alternative fabrics if not in stock, plus making up time.

Every insert uses the finest quality duck feather to enhance the feel & plumpness. Handmade from a local manufacturer, who adheres to sustainable down practices. Cushions will require plumping on delivery.

Alongside our beautiful bespoke soft furnishings & accessories, we stock & source other items which complement our range.